Privacy Policy

Use of Privacy Policy

We are committed to protecting the privacy of visitors to our website (“Website”). This Website is owned and operated by Quiet Mind Quiet Moments (“we,” “our,” or “us”). This Privacy Policy, along with our Terms & Conditions, explains how we gather and use your information as it relates to your activities on this Website.

If you use this Website, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy. We may update this policy at any time without prior notice, and your continued use of the Website signifies your agreement to any changes.

How we collect information about you

We may collect technical information

Our Website’s servers and systems automatically collect certain technical information about visitors. This may include your IP address, browser type, device type, operating system, pages visited, and general usage behavior. This information is used for system administration, security, and improving the Website experience. This data is not used to personally identify you.

We may collect personal information

We collect personally identifiable information only when you voluntarily provide it to us. This may include your name, email address, phone number, and any information submitted through forms, appointment requests, or communications.

We may collect health-related information

As part of our telehealth services, you may provide sensitive personal and health-related information, including mental health concerns such as ADHD, anxiety, depression, addiction, trauma, and other conditions.

This information may be used strictly for providing consultation, support, and related services.

We may use cookies

We may use cookies and similar technologies to collect anonymized data about how visitors use our Website. This helps us improve performance and personalize your experience. You can disable cookies through your browser settings, although some features of the Website may not function properly.

How we use your information

We may use personally identifiable information

We may use the information you provide for the following purposes:

  • To provide telehealth consultations and related services
  • To communicate with you regarding appointments, inquiries, or follow-ups
  • To send relevant information, updates, or service-related communication
  • To improve our Website and services
  • To generate aggregated, non-identifiable data for analysis and planning

We do not sell or rent your personal information.

You may opt-out of communications from us

If you no longer wish to receive communications from us, you may contact us at any time to opt out. We will respect your request.

Confidentiality and Protected Health Information (PHI)

We take your privacy and confidentiality seriously, especially regarding health-related information shared during telehealth services.

We implement reasonable administrative, technical, and security measures to protect your data. However, no digital system is completely secure, and by using our Website and services, you acknowledge these inherent risks.

We will only disclose your information:

  • With your consent
  • When required by law
  • If there is a risk of harm to yourself or others
  • To trusted service providers assisting in delivering our services

Telehealth and data security

Telehealth services involve electronic communication, which may carry certain risks such as unauthorized access or data breaches.

We take reasonable steps to use secure platforms and restrict access to authorized personnel only. By using our services, you acknowledge and accept these risks.

We have no affirmative duty to monitor information

While we take privacy seriously, we are not responsible for monitoring all data transmitted through the Website. You are responsible for the information you choose to share.

This Website and children’s privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

Security of third-party websites

Third-party website links

Our Website may contain links to third-party websites. We do not control or take responsibility for the content, policies, or practices of those websites. You should review their policies before engaging with them.

How we monitor social media

We may maintain a presence on social media platforms. Your interaction with our social media channels is voluntary and public in nature.

We reserve the right to monitor, edit, or remove content that we consider inappropriate, offensive, or in violation of applicable laws.

Our social media activity does not constitute health advice

Content shared on our Website or social media platforms is for informational purposes only and does not constitute medical or professional advice. Always consult a qualified healthcare provider for personal medical concerns.

We prohibit certain content on our social media

Users must not post content that is unlawful, abusive, misleading, or violates the rights of others. You are solely responsible for any content you share publicly.

We have no duty to monitor social media

We may monitor social media activity but are not obligated to do so. We reserve the right to restrict or remove access at our discretion.

Visitors may reproduce postings on our social media

By posting content on our platforms, you grant us a non-exclusive, royalty-free license to use, reproduce, and distribute such content.

This Privacy Policy is part of our Terms & Conditions

This Privacy Policy is incorporated into our Terms & Conditions. By using this Website, you confirm that you have read and agreed to both.

“Do Not Track” feature

Our Website does not currently respond to “Do Not Track” browser signals. Third parties may collect information about your online activities over time and across different websites.

Emergency and crisis notice

Our services are not intended for emergency situations. If you are experiencing a mental health crisis, suicidal thoughts, or immediate danger, please contact your local emergency services immediately.

How to contact us

If you have any questions regarding this Privacy Policy, you may contact us:

Quiet Mind Quiet Moments
🌐 https://quietmindquietmoments.com
📧 [email protected]
📞 (443) 289-0411

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